Returns & Refunds
Last updated: January 26, 2026
We want you to love your order. If something isn’t right, reach out and we’ll help.
Email us at: sundaystitches@mail.com
Returns
Because our items are made to order, we do not accept returns for:
• Buyer’s remorse / changed mind
• Ordering the wrong size
• Color differences due to screen settings
If your item arrives damaged or incorrect, we’ll make it right.
Damaged or Incorrect Orders
Please email sundaystitches@mail.com within 48 hours of delivery with:
• Your order number
• Photos of the item
• Photos of the packaging (if possible)
After review, we will offer a replacement or a refund, depending on the situation.
Lost or Stolen Packages
If tracking shows Delivered but you can’t find your package:
• Check around your home/mailbox
• Ask neighbors/household members
• Contact the carrier for delivery details
If it still can’t be located, email us and we’ll help you with next steps.
Address Issues
Please double-check your shipping address at checkout.
If you need to update it, email us immediately. Once an order has shipped, we may not be able to change it.
Refunds
If a refund is approved:
• It will be issued to your original payment method
• Refund timing depends on your bank (usually 3–10 business days)
Questions?
Email us anytime: sundaystitches@mail.com